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COVID-19

COVID-19

 Update:  4th January 2021

In view of the continued COVID-19 pandemic and the current Governments guidelines recommending that staff that can, should work from home, I have therefore decided that non-essential FMS staff, will continue to work from their homes.   However, please note, my maintenance department will work as normal from the FMS offices.

All my staff will be receiving emails during this restricted period and will deal with them in priority order and I would kindly ask that non-urgent matters be delayed until the current restrictions are lifted. 

Anne Johnson (This email address is being protected from spambots. You need JavaScript enabled to view it.)  (all general issues).

Pat Hendy (This email address is being protected from spambots. You need JavaScript enabled to view it.) (maintenance issues).

Paul Maloney (This email address is being protected from spambots. You need JavaScript enabled to view it.) (maintenance issues).

Helen Burridge (This email address is being protected from spambots. You need JavaScript enabled to view it.) (service charge accounts / arrears).

Ian Chapman (This email address is being protected from spambots. You need JavaScript enabled to view it.) (legal / accounts payable).

Whilst certain members of staff will be monitoring our main telephone number (01752 603900), I would kindly ask that clients do not leave messages on this system, however, if you need urgent / emergency contact with FMS staff, then please use our out of hours emergency telephone number and that number is 020 3289 6803.  This is a Skype number and is on my staff mobile phones, so just in case we are out of signal at any given time, please ensure you leave a message and we will return your call as quickly as we can.

Urgent maintenance issues may also be reported via our website, by clicking on "Maintenance"

If you smell gas then IMMEDIATELY  telephone 0800 111 999.

I apologise for any inconvenience this may cause and may I take this opportunity to thank you for your support in these continued unprecedented times.

Please remain safe and well and I hope to see you all again before too long.

Kind regards,

Don Gerrard

Freehold Management Services Ltd.

 

Written by : Don Gerrard